Terms of Service

If your usual residence is outside of the European Economic Area, the United Kingdom or Switzerland Please read carefully: These Terms of Service (these “Terms”) constitute a legally binding agreement between you (“you” or “your”) and Sago S.p.A. (“we” or “us”), the parent company of Splice Video Editor S.r.l., concerning the use of the Mero mobile application (“app”) and any other interactions with us. We present this Privacy Policy in compliance with Regulation (EU) 2016/679 – General Data Protection Regulation (“GDPR”), the Italian Legislative Decree 196/2003 (as amended), and other applicable local laws, as amended or replaced (collectively, “Applicable Privacy Laws”). These Terms govern your access and use of our websites where these Terms are posted (the “Site”), our mobile applications (the “App”), and our related content, products, and services (collectively, and together with the Site and the App, “Product” or “Products”). THESE TERMS CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, DISCLAIMERS OF WARRANTIES, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. THESE TERMS ALSO CONTAIN PROVISIONS REGARDING THE AUTOMATIC RENEWING OF YOUR SUBSCRIPTION. THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. PLEASE READ THEM CAREFULLY. By downloading, installing or using the Products in any manner, you agree to these Terms and you agree to comply with and be bound by any applicable specific, supplemental or third-party licenses or terms when using any Product. IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS IN THESE TERMS, DO NOT ACCESS AND IMMEDIATELY STOP USING THE PRODUCTS, CANCEL ANY ACCOUNT, AND IMMEDIATELY UNINSTALL AND DELETE ANY COPIES OF THE PRODUCTS IN YOUR POSSESSION. These Terms were originally drafted in English. If there is any conflict between the English-language version of these Terms and a version translated into another language, the English-language version will prevail.

1. Changes to Terms and Products

We may update these Terms from time to time, in our sole discretion. In such cases, we will take reasonable measures to inform you, in accordance with the significance of the changes performed, for example, by revising the date at the top of the updated Terms, via email or as a pop-up or push notification within the Products. It is your responsibility to review the Terms regularly, and to check the Product for updates to these Terms regularly. Unless otherwise noted, the updated Terms will be effective as of the time at which we post the updated Terms in the Product. By continuing to access or use our Product after updates become effective, you agree to be bound by the updated Terms. If you do not agree to the updated Terms, you must immediately stop using our Products, uninstall and delete any copies in your possession, and cancel your subscription and any account. We may also update, change, suspend or discontinue any of the Products (or any part, content or feature) at any time, without notice and without liability to you or anyone else. Some products and features may not be available in all countries or in all languages.

2. Privacy

Please refer to the applicable privacy policy for information on how we process your personal data, treat your information and protect your privacy when you use the Products:

• Mero Privacy Policy

3. Eligibility

OUR PRODUCTS ARE NOT AVAILABLE TO INDIVIDUALS UNDER THE AGE OF 16. If you are over the age of 16 but under the legal age of majority in your state of residence, your parent or guardian must review and agree to be bound by these Terms on your behalf and must supervise your use of the Products. YOU MAY NOT ACCESS OR USE THE SITE OR ORDER, ACCESS OR USE ANY PRODUCTS IF YOU (A) DO NOT AGREE TO THESE TERMS OF SERVICE, (B) ARE NOT OF LEGAL AGE TO FORM A BINDING CONTRACT WITH Sago OR YOUR PARENT OR LEGAL GUARDIAN HAS NOT AGREED TO THESE TERMS OF SERVICE AND YOUR USE OF OR ACCESS TO THE PRODUCTS, OR (C) ARE PROHIBITED BY APPLICABLE LAW FROM ACCESSING OR USING ANY PRODUCT.

4. End User License

Subject to your compliance with these Terms and your payment of the applicable subscription fees, we hereby grant you, for your personal and non-commercial purposes, a limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use the Products and to download and install a copy of the applicable App on a permitted device that you own or control. Except as expressly permitted by these Terms and the terms applicable to the mobile application store where we make the applicable App available (each, a “App Marketplace”), you cannot: (a) rent, lease, lend, sell, distribute, sublicense, or otherwise transfer or make available the Products; or (b) copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, alter, mimic, adapt, translate, or create derivative works of the Products, any updates, content or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open source components included with the Products).

5. Purchases, Subscriptions, Promotional Codes, and Auto Renewals

We may offer free trials in our sole discretion. Upon installation or expiration of a free trial offer (if applicable), or a redeemed Virtual Item or Promotional Code, you will be charged the applicable subscription fees (if any) for your use of the Products. Upon expiration of the initial term of your subscription, whether such subscription is weekly, monthly, quarterly, yearly, or otherwise, your subscription will automatically renew for recurring subscription periods of the same duration unless and until you affirmatively cancel your subscription. If you have purchased your subscription through the App, you can cancel your subscription or automatic renewals any time in your account settings with the App Marketplace according to the policies of each App Marketplace. If you have purchased your subscription through the Site, you can manage and cancel your subscription and any automatic renewals at any time following the instructions in your subscription purchase or renewal confirmation emails, or by following the instructions in the Product’s support page. Uninstalling a Product will not result in the cancellation of your subscription. If you have begun a subscription period and you then decide to cancel your subscription during such period, you will not receive a refund for the fees you already paid for such subscription period, and you will continue to be able to use the Products for which you subscribed until the end of such subscription period. We may change the applicable subscription fees at any time at our sole discretion. Changes to the subscription fees will not apply retroactively. The Products may enable you to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use virtual items or in-app consumables (collectively, the “Virtual Items”), which could include virtual cards, tokens or other units that can be redeemed for additional features, enhancements, functionalities, content, or services within the Products. You are only allowed to purchase Virtual Items through the Products and you may only redeem or use Virtual Items through the Product in which the Virtual Items are purchased. We may manage, regulate, change, or remove Virtual Items at any time at our sole discretion. All consumable in-app purchases made through the Products and all Virtual Items (and all redemptions of Virtual Items) are final and non-refundable. You acknowledge that you will not receive any refund or compensation for unused Virtual Items when your access to the Products or your account (if any) is suspended or terminated for any reason. We may provide you with gift cards or promotional codes that can be redeemed for additional features, enhancements, functionalities, content, services, or Virtual Items within a specified Product and for a limited period of time, subject eligibility requirements (the “Promotional Codes”). Promotional Codes have no cash value, are personal, non-transferable, non-sublicensable, and we are under no obligation to provide any compensation in connection with a Promotional Code. The Products may require that you create or log in to your account to use Promotional Codes. The validity of these Terms and the validity of any purchase associated with the Products will be considered independently from each other, meaning that the termination of such associated purchase will not affect the validity of these Terms, and the termination of these Terms may not affect the validity of such associated purchase.

6. Prohibited Uses

You agree that you will not, and will not permit any person accessing the Products using your account to:

• Use the Products in any manner not permitted by these Terms.
• Use the Products for any purposes prohibited by applicable laws or regulations, or in any manner that violates or infringes upon the rights of others.
• Import, submit, upload, create, publish, post, communicate, or transmit to others in any way whatsoever, any unlawful, fraudulent, deceptive, harmful, defamatory, inaccurate, abusive, inappropriate, sexual, obscene, offensive, threatening, hateful, violent, harassing, discriminatory or racist content, or any content that infringes or violates another person’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity).
• Copy (except as expressly permitted by these Terms) or modify the Products.
• Frame, mirror, display or incorporate the Products or any portion into any other program, site, service or product.
• Use the Products in a manner that interferes with, degrades, or disrupts the integrity or performance of any of our networks, technologies, products or services.
• Use any data mining or similar automated or manual data extraction, gathering or scraping methods in connection with the Products.
• Circumvent, bypass, defeat, modify, tamper or disable any content protection system, digital rights management, security feature or functionality in the Products.
• Allow others to do any of the foregoing.

We reserve the right to suspend or terminate your access to the Products at any time, for any reason, including if we suspect that you are in violation of, or reasonably likely to be in violation of, one or more provisions of these Terms.

7. Our Intellectual Property Rights

We or our licensors retain and exclusively own all rights, title and interest in and to the Products and their content (including software, artwork, photos, videos, music, sounds, text, information and other materials posted, provided or otherwise made available through the Products), including all intellectual proprietary rights, whether registered or not, which include, but are not limited to, copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, service marks, trade secrets, know-how and other confidential information, trade dress, trade names, logos, corporate names and domain names, together with all of the goodwill associated therewith, derivative works and all other rights in and to the Products. We reserve all rights not expressly granted to you under these Terms.

8. User-Generated Content

The Products or Promotions (as defined below) may provide features that allow you to upload, store, receive, create, modify, share or publish textual, visual, audio or other content (collectively, the “User-Generated Content”). We do not claim any ownership rights to the User-Generated Content. We may use User-Generated Content for the purposes of operating, developing, and improving the Products or new technologies or services, in accordance with the applicable privacy policy (for example, to improve the performance of machine learning models). You will not be entitled to compensation for any such use of User-Generated Content by us. You are solely responsible for the User-Generated Content, and you represent and warrant that such content will not infringe upon or violate the rights of any person, and that you have all the rights and authorizations necessary to grant the license in the paragraph above and to upload, store, receive, create, modify, share or publish the User-Generated Content on or through the Products. We may terminate your access to the Products if we find that your User-Generated Content violates these Terms, our policies or applicable law without prior notice to you. We welcome feedback, comments, and suggestions for improvements to the Products (“Feedback”). By submitting Feedback to us, you grant us a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable, and transferable license, under any and all intellectual property rights that you own or dispose, to use, reproduce, publicly display, publicly perform, modify, adapt, translate, create derivative works from, reverse engineer, broadcast, distribute, sell, exploit, or otherwise make available the Feedback, or any portion thereof, in any media or technology now known or later developed, without any remuneration, compensation or credit to you.

9. Promotions, Contests and Sweepstakes

Promotions, contests, and sweepstakes that you enter on a Product or in connection with a Product (each, a “Promotion”) may be subject to official rules or conditions that are supplemental to these Terms, and which may provide eligibility requirements, entry instructions, deadlines, prize information and restrictions. If you wish to participate in a Promotion, please refer to the applicable official rules or conditions. If a Promotion’s official rules or conditions conflict with these Terms, the provisions contained in the official rules or conditions govern and control the relevant Promotion. Your entry into a Promotion constitutes User-Generated Content and is subject to all provisions of these Terms that govern your submission and our use of your User-Generated Content, and we may also use such User-Generated Content for advertising, marketing, and promotional purposes.

10. Third-Party Services and materials

The Products may enable access to third-party services, software, and websites (collectively, “Third-Party Services”). Products may also display, include or make available content, information, and materials from third parties, including User-Generated Content (collectively, “Third-Party Materials”) or provide links to certain Third-Party Services or Third-Party Materials. You understand that by using any of the Products, you may encounter content, including Third-Party Services and Third-Party Materials, that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search may automatically and unintentionally generate links or references to objectionable material. By using the Products, you further acknowledge and agree that we are not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third-Party Services or Third-Party Materials. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any Third-Party Services or Third-Party Materials. Such Third-Party Services and Third-Party Materials are provided solely as a convenience to you. You agree to use the Products and any Third-Party Services or Third-Party Materials at your sole risk, and you acknowledge that we will not have any liability to you for content that may be found to be offensive, indecent, or objectionable. In addition, Third-Party Services and Third-Party Materials that may be accessed from, displayed on or linked from your device may not be available in all languages or in all countries. We make no representation that such Third-Party Services and Third-Party Materials are appropriate or available for use in any particular location. To the extent you choose to access or use such Third-Party Services or Third-Party Materials, you do so at your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws. We, and our content providers and licensors, reserve the right to change, suspend, remove, or disable access to any Third-Party Services or Third-Party Materials at any time without notice. We will not be liable for the removal of or disabling of access to any such services or materials. We may also impose limits on the use of or access to certain Third-Party Services or Third-Party Materials, in any case and without notice or liability. You acknowledge and agree to comply with applicable third-party terms and conditions related to the use of the Products, Third-Party Services, and/or Third-Party Materials. The Products may contain advertisements. In consideration for your access and use of the Products, you agree that we, our affiliates, and our third-party partners may place advertising on the Products.

11. Generative AI Features

The Products may enable you to use certain features that implement one or more generative artificial intelligence models or tools (the “Generative AI Features”). The Generative AI Features may allow you to insert or upload textual, visual, audio or other content as input (“Input”). Based on the Input, you may generate and receive as output visual content (“Output”). As between you and us, you own your Input, and we hereby assign to you any right we may have to the Output. Your Input and Output are considered User-Generated Content under these Terms. You acknowledge and agree that others may receive identical or similar-looking Output. Without limiting section 6 (Prohibited Uses), when using Generative AI Features, you will not, and will not permit any person accessing the Products using your account to:

• Upload, generate, or distribute content that facilitates the exploitation or abuse of children, including all child sexual abuse materials and any portrayal of children that could result in their sexual exploitation.
• Upload, generate, or distribute content that contains or promotes sexually explicit content or profanity, including pornography, or any content or services intended to be sexually gratifying.
• Perform or facilitate dangerous, illegal, or malicious activities, including (a) facilitation or promotion of illegal activities or violations of law, (b) abuse, harm, interference, or disruption of services (such as spam, phishing, or malware), (c) attempts to override or circumvent safety filters or intentionally drive the Generative AI Features to act in a manner that contravenes these Terms or other applicable policies, (d) generation or distribution of content that may harm or discriminate against individuals or a group, or promote any of the foregoing, and (e) generation or distribution of content intended to misinform, misrepresent, mislead, exploit, or harm others.
• Upload, generate, or distribute content that encourages the illegal or inappropriate use of alcohol, tobacco, drugs, or the use of explosives, firearms, ammunition or certain firearms accessories.
• Upload, generate, or distribute content that promotes violence or incite hatred against individuals or groups based on race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, caste, immigration status or any other characteristic that is associated with systemic discrimination or marginalisation.
• Upload, generate, or distribute content that depicts gratuitous violence or other dangerous activities.

12. Disclaimer of Warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE PRODUCTS IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PRODUCTS (EXPRESSLY INCLUDING ALL CONTENT AND FEATURES MADE AVAILABLE VIA ANY PRODUCT), ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCTS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF COURSE OF DEALING, OF TRADE USAGE OR PRACTICE, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NON-INFRINGEMENT. WE DO NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE PRODUCTS, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE PRODUCTS WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE PRODUCTS WILL BE CONSTANTLY AVAILABLE, UNINTERRUPTED, SECURE OR ERROR-FREE, THAT ERRORS OR DEFECTS IN THE PRODUCTS WILL BE CORRECTED, OR THAT THE SITE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OUR AUTHORIZED REPRESENTATIVES WILL CREATE A WARRANTY. SHOULD ANY OF THE PRODUCTS PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION, AND YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS OR CORRUPTION OF DATA THAT RESULTS FROM THE USE OF AND ACCESS TO ANY OF THE PRODUCTS. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

13. Indemnification

You will defend, indemnify and hold us, our affiliates, parent companies, officers, agents, employees, partners, licensors, contractors, permitted successors and permitted assigns (each of the foregoing, a “Sago Indemnitee”) harmless from all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including, but not limited to, professional fees and reasonable attorneys’ fees incurred by any Sago Indemnitee(s), to the extent directly or indirectly arising out of or resulting from: (a) your User-Generated Content; (b) any breach of these Terms by you or any person accessing the Products using your account; (c) your access or use of the Products; (d) your violation of any applicable law or regulation; (e) your violation of the rights of any third party, including, but not limited to, privacy, intellectual property or proprietary rights with respect to your use of the Products, performance of your obligations under these Terms, or exercise of rights granted to you under these Terms; and (f) any and all claims for property damage, personal injury or bodily injury or death, to the extent caused by your breach of these Terms. You agree that we will have the right to control the defense, negotiation, and settlement of any claim subject to indemnification by you and that you will fully cooperate with us in the defense, negotiation, or settlement of any such claim, and that we will have the right to select counsel handling such defense, negotiation or settlement in our sole discretion.

14 Limitation of Liability

**TO MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE (AND OUR AFFILIATES, PARENT COMPANIES, OFFICERS, AGENTS, EMPLOYEES, PARTNERS, LICENSORS, CONTRACTORS, PERMITTED SUCCESSORS AND PERMITTED ASSIGNS) WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, MORAL, EXEMPLARY, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE PRODUCTS, OR ANY USER-GENERATED CONTENT, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE), OR WHETHER SUCH DAMAGE WAS FORESEEABLE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW) EXCEED THE AMOUNT OF FIFTY DOLLARS ($50). ** THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN TYPES OF DAMAGES, IN WHICH CASE SOME OF THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THE ABOVE LIMITATIONS OR EXCLUSIONS DO NOT AFFECT YOUR STATUTORY CONSUMER RIGHTS IN YOUR APPLICABLE JURISDICTION.

15 Suspension

We may suspend or terminate your access to any portion or all of the Products for any reason, including if: (a) we reasonably determine that there is a threat or attack on any of our services or systems, or any data stored thereon; (b) your use of the Products disrupts or poses a security risk to us or any of our customers or vendors; (c) you are using the Products for purposes of engaging in, or your account is being used to engage in, fraudulent or illegal activities; (d) our provision of the Products to you is prohibited by applicable law or regulation; or (e) any of our vendors restricts, suspends, or terminates our access to one or more Third-Party Services or Third-Party Materials that are required for the provision of or access to the Products. We will use reasonable efforts to provide notice of any suspension of the Products to you and to provide updates regarding resumption of access to the Products following any Product suspension. We will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences resulting from a Product suspension.

16 Termination

These Terms are effective until terminated by us, at our sole discretion, at any time and without notice, or until you stop using our Products, uninstall and delete all copies in your possession, cancel any account, and cancel all active subscriptions. You may stop using the Products at any time. Please refer to section 5 (Purchases, Subscriptions, Promotional Codes and Auto Renewals) for information on how you can cancel your subscription or any automatic renewals. Your rights under these Terms will terminate automatically if you fail to comply with any of its provisions. Upon termination of these Terms, you must cease all use of the Products and uninstall and delete all copies in your possession. Upon expiration, termination, or cancellation of these Terms for any reason, all rights and obligations of both parties to these Terms, including all licenses granted under these Terms, will immediately terminate. The provisions of these Terms that are by their nature intended to survive termination or expiration of these Terms will so survive.

17 Account

If the Product allows you or requires you to provide registration information and create an account, these Terms also govern your account. You state that you will provide only true, current and accurate information when you create your account or provide us with the required information, and that you meet the eligibility requirements under these Terms. You agree to update your registration information to keep it accurate and current. We may ask you to confirm your registration information (such as your email address) to continue using the Product. If you choose not to do so, your access to the Product may be restricted or terminated. When you choose a username or otherwise create a nickname, you agree not use any name that is unlawful, fraudulent, deceptive, harmful, defamatory, inaccurate, abusive, offensive, threatening, hateful, violent, harassing, discriminatory or racist, or any name that infringes or violates another person’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). You agree not to impersonate any person or misrepresent your identity or affiliation with any person. You further agree not to purchase, sell, rent or give away your account. You will not share your account or your registration information, and you will not let anyone else access your account. In the event you become aware of or reasonably suspect any breach of security, including any loss, theft, or unauthorized disclosure of your registration information, you must immediately notify us and modify your registration information. You are solely responsible for maintaining the confidentiality of your registration information, and you will be responsible for all uses of your registration information, including purchases, whether or not authorized by you. To the maximum extent permitted under applicable law, you are responsible for anything that happens through your account. If you violate one or more provisions of these Terms, or we suspect that you are in violation of, or reasonably likely to be in violation of, one or more provisions of these Terms, we may suspend or terminate your account under sections 6 (Prohibited Uses), 8 (User-Generated Content), 15 (Suspension), and 16 (Termination).

18 Governing Law

These Terms, and any dispute, claim (including non-contractual disputes or claims), or matters arising out of or in connection with these Terms will be governed by, and construed in accordance with, the substantive laws of the State of Florida, U.S., excluding any conflict-of-laws rule or principle that might refer the governance or the construction of these Terms to the law of any other jurisdiction.

19 Binding Arbitration

The United States Federal Arbitration Act applies to these Terms. Except for small claims court cases that qualify (claims under US$ 10,000), any dispute, controversy or claim that in any way relates to or arises out of these Terms or Products you receive from us will be resolved by final and binding arbitration in accordance with and pursuant to the JAMS Comprehensive Arbitration Rules and Procedures. The Tribunal will consist of one sole arbitrator. UNLESS YOU AND WE AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN NEW YORK, NEW YORK. The language of the proceeding will be English. Any award issued by the Arbitrator will be final and binding and may be enforced in any court of competent jurisdiction. For claims of $10,000 or less, the party bringing the claim can choose either to arbitrate the claim (in which case the Expedited Procedures in the JAMS Comprehensive Rules will apply) or, alternatively, can bring an individual action in small claims court, in New York County, New York. You can get copies of procedures, rules and fee information from JAMS www.jamsadr.com or by requesting them from us. Sago will be responsible for all arbitration filing fees and arbitrator’s costs and expenses upon your written request given prior to the commencement of the arbitration. You will be responsible for all additional fees and costs that you incur in the arbitration. **YOU AND Sago AGREE IRREVOCABLY TO GIVE UP ANY RIGHT TO LITIGATE CLAIMS IN A COURT (EXCEPT AS PROVIDED FOR SMALL CLAIMS COURT). IN ANY COURT PROCEEDING YOU AND Sago AGREE TO WAIVE AND RELINQUISH ALL RIGHT TO HAVE ANY MATTER TRIED BEFORE A JURY. YOU AND Sago ALSO AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL CLAIMS WILL BE RESOLVED INDIVIDUALLY, AND YOU WILL NOT BRING OR PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OR RELATING TO A CONTRACT BASED ON THESE TERMS AND THE ARBITRATOR WILL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THESE TERMS. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ** YOU FURTHER AGREE TO ARBITRATE ANY CLAIMS YOU ASSERT ON AN INDIVIDUAL BASIS. IN ANY DISPUTE, NEITHER YOU NOR Sago WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. YOU CAN OPT-OUT OF THE ARBITRATION PROCEDURES SET OUT IN THIS SECTION 19 (BINDING ARBITRATION) WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THESE TERMS (THE “OPT-OUT DEADLINE”). YOU MAY OPT OUT OF THIS PROVISION BY MAILING TO US WRITTEN NOTICE BY THE OPT-OUT DEADLINE IN ACCORDANCE WITH SECTION 20 (GENERAL).

20 General

We may issue any notice that is required or referenced in these Terms to you by (a) email, (b) posting notice to the Products, or (c) other legally accepted means. It is your responsibility to keep your information current to receive notifications and to check the Product regularly (for example, by opening the App once a month). Notices sent by email will be effective when we send the email, and notices we provide by posting will be effective upon posting. To give us notice under these Terms, you must contact us as follows: (1) by email to Sago@legalmail.it, or (2) by personal delivery, overnight courier or registered or certified mail to Corso Como 15, 20154 Milan, Italy, Attention: Sago Legal. Notices provided by personal delivery will be effective immediately. Notices provided by email or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent. You will not assign, subcontract, delegate, or otherwise transfer these Terms, or your rights and obligations hereunder, without obtaining the prior written consent of an authorized representative of Sago, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be void. We may assign these Terms or delegate our obligations hereunder, in whole or in part, without your consent, to any person or entity at any time. Any failure by us to exercise or enforce any of our rights under these Terms does not waive our right to enforce such right. Any waiver of such rights will only be effective if it is in writing and signed by an authorized representative of Sago. The rights and remedies under these Terms are cumulative and are in addition to and not in substitution for any other rights and remedies available at law, in equity or otherwise. If any provision, or part thereof, of these Terms is found to be unlawful, void or for any reason unenforceable, that provision, or the affected part thereof, will be deemed amended so that it is valid and enforceable to the maximum extent permitted by law. Any invalid or unenforceable portion should be construed as narrowly as possible in order to give effect to as much of these Terms as possible. Any unaffected provision of these Terms will remain in full force and effect. These Terms will be binding upon the parties and their respective successors and permitted assigns. Except as expressly provided in section 7 (Our Intellectual Property Rights), 10 (Third-Party Services and Materials), 13 (Indemnification), 20 (General), 21 (Additional Terms for App Marketplaces), and 22 (Additional Terms for Shutterstock Content) there are no third-party beneficiaries to these Terms. Any delay in the performance of any duties or obligations of either party (except the payment of money owed) will not be considered a breach of these Terms to the extent such delay is caused by a labor dispute, shortage of materials, fire, earthquake, epidemic, flood, act of terrorism, or any other event beyond the control of such party.

21 Additional Terms for App Marketplaces

When you access, purchase or download the App from the Apple App Store, you acknowledge and agree that:

• These Terms are concluded between you and Sago, and not with Apple Inc. or its subsidiaries (collectively, “Apple”), and as between Sago and Apple, Sago is solely responsible for the App and the content thereof.
• You may only use the App on an Apple-branded product that you own or control and as permitted by the Usage Rules set forth in the terms and guidelines that govern your use of the Apple App Store (including the Apple Media Services Terms and Conditions), except that the App may be accessed and used by other accounts associated with your account from which you made your purchase via Family Sharing or volume purchasing.
• Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you where applicable. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Sago.
• Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
• In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, as between Apple and Sago, Sago will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
• You may not use or otherwise export or re-export the App or any component or product thereof except as authorized by United States law and the laws of the jurisdiction in which the App was obtained. You also agree that you will not use the App or any component or product thereof for any purposes prohibited by such laws. In particular, but without limitation, the App may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the App, you represent and warrant that you are not located in any such country or on any such list.
• You must comply with applicable third-party terms of agreement when using the App.
• Apple is a third-party beneficiary of these Terms, and Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

When you access, purchase or download the App from Google Play, you acknowledge and agree that:

• To the extent that these Terms conflict with the Google Play Developer Distribution Agreement, the Google Play Terms of Service or the terms and guidelines that govern your use of Google Play (the “Google Play Terms”), the Google Play Terms will prevail with respect to your use of the App that you access, purchase or download from Google Play.
• Google LLC or its subsidiaries will not be responsible for and will not have any liability under these Terms.

22 Additional Terms for Shutterstock Content

If any Shutterstock content is made available to you through the App (the “Shutterstock Content”), your use of Shutterstock Content is also subject to the additional terms in this section, together with any other applicable Shutterstock terms and conditions. You may not use any Shutterstock Content:

• Except solely as incorporated into the content or products created and distributed using the App or otherwise download any Shutterstock Content in its original, unaltered form outside the App.
• Together with pornographic, defamatory, or unlawful content or in such a manner that it infringes upon any third party’s trademark or intellectual property rights.
• Portraying any person depicted therein in a way that a reasonable person would find offensive, including, but not limited to, depicting any person: (a) in connection with pornography, adult videos, adult entertainment venues, escort services, dating services, or the like; (b) in connection with the advertisement or promotion of tobacco products; (c) as endorsing a political party, candidate, elected official, or opinion; (d) as suffering from, or medicating for, a physical or mental ailment; or (e) engaging in immoral or criminal activities.
• As a trademark, service mark, logo, or as a source-identifying “theme song” such that the use of the music is intended to create brand associations with the content or products with which it is associated.

23 Additional Terms for Artlist Content

If any Artlist content is made available to you through the App (the “Artlist Content”), your use of Artlist Content is also subject to the additional terms in this section. You are granted a limited, revocable license to access and use Artlist Content to incorporate or synchronize the Artlist Content into your audio-visual projects and productions created within the App. You may not use any Artlist Content:

• In any manner which (a) is illegal, and/or (b) damages Artlist’s reputation.
• In context of violence, or encouragement of violence, pornography and abomination, racism, hate and discrimination against any person or based on race, religion, sex, sexual orientation, community or nationality, threats, hurting the helpless, violating privacy, slander and any other insulting contents.
• In any manner contrary to court orders of competent jurisdiction and/or which is forbidden by the provisions of any applicable law.
• To create any cover version of any Artlist Content (including the tune and/or lyrics in) or to name or entitle a project under the name of any Artlist Content.
• As a separate file.

24 Additional Terms for Alight Motion

Subject to your compliance with these Terms and your payment of the applicable subscription fees for the Alight Motion App, we hereby grant you:

• A limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use, modify, and reproduce Stock Elements and Preset Shapes made available to you through the Alight Motion App (either via download or pre-packaged within the Alight Motion App at the time of installation), as a digital reproduction in digital video form, on the condition that, if your work includes credits to other copyright holders, you also credit us (for example, with “Asset courtesy of Alight Motion. Edited with Alight Motion”).
• For any multimedia, video, or animation content that you produce within the Alight Motion App while you are a current, paid subscriber, a perpetual, limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use, modify, and reproduce Stock Elements and Preset Shapes made available to you through the Alight Motion App (either via download or pre-packaged within the Alight Motion App at the time of installation), as a digital reproduction in digital video form and as part of a television or radio broadcast.

In addition to the prohibited uses set out in section 6 (Prohibited Uses), you agree that you will not, and will not permit any person accessing the Alight Motion App using your account to:

• Use Stock Elements other than as part of content that you produce within the Alight Motion App.
• Use Stock Elements as part of a trademark, design mark, logo or service mark.
• Falsely represent or imply that Stock Elements were created by any person other than the copyright holders.
• Use Stock Elements in a pornographic, defamatory, or deceptive context, or in a manner that could be considered libelous, obscene, or illegal.
• Use Alight Cloud for general media storage or storage of files not created and managed with the Alight Motion App. Alight Cloud is designed and intended only for storage and sharing of content that follows these Terms and is created by you with the Alight Motion App.
• Upload or post to, or otherwise transmit with, Alight Cloud any unsolicited or unauthorized advertising or promotional materials, or use Alight Cloud as forwarding means to another website, or engage in commercial activities through Alight Cloud such as displaying a banner designed to profit you or any other business or organization or displaying banners for services that provide cash or cash-equivalent prizes to users in exchange for hyperlinks to their web sites).

For purposes of this section, the following terms have the following meanings:

“Alight Cloud” means Alight Motion’s cloud services.

“Packaged Elements” means elements in the “Elements” and “My Elements” menus in the Alight Motion App that were pre-packed with the application at the time of installation.

“Preset Shapes” means the preset vector shapes provided in the “Shape” menu in the Alight Motion App.

“Saved Elements” means elements provided by us and downloaded after installation of the Alight Motion App via an in-app download button in or any of the Services, or by clicking a download link provided by us, such as via social media or other channels.

“Stock Elements” means all Packaged Elements and Saved Elements.

Last updated: 14 July 2023